To ensure fast delivery, we ship from the following two warehouses:

• Tokyo, Japan

• California, USA

Delivery times vary depending on the destination:

"Shipping from the Japan warehouse"

Typically, 2–7 business days

"Shipping from the U.S. warehouse (California)"

(Note: You didn't include the delivery time here. Let me know if you want to add it.)

We offer repairs for functional defects in our suitcases.

If your episou product experiences a quality issue not caused by misuse or normal wear and tear, we will replace it free of charge.

For returns or exchanges due to quality issues, we will cover all associated costs.