#episou-chatbot .episou-chat-launcher{position:fixed;right:24px;bottom:24px;z-index:2147483000;border:0;display:grid;width:60px;height:60px;place-items:center;border-radius:50%;padding:12px;background:#242321;color:#fff;box-shadow:0 8px 24px #24231f38;cursor:pointer}#episou-chatbot .episou-chat-launcher svg{display:block;width:100%;height:100%;overflow:visible;filter:invert(1)}#episou-chatbot .episou-chat-badge{position:absolute;top:1px;right:1px;width:13px;height:13px;border:2px solid #fff;border-radius:50%;background:#d84b3e}#episou-chatbot .episou-chat-badge[hidden]{display:none}#episou-chatbot .episou-chat-panel{position:fixed;right:24px;bottom:82px;z-index:2147483000;display:none;flex-direction:column;width:min(380px,calc(100vw - 32px));height:min(650px,calc(100vh - 110px));overflow:hidden;border:1px solid #e4e0d9;border-radius:18px;background:#f7f5f1;color:#292825;box-shadow:0 18px 48px #24231f33;font:14px/1.45 Arial,sans-serif}#episou-chatbot .episou-chat-panel.is-open{display:flex}#episou-chatbot .episou-chat-panel.has-proactive .episou-chat-welcome-row{display:none}#episou-chatbot .episou-chat-head{display:flex;align-items:center;justify-content:space-between;min-height:78px;padding:12px 20px;border-bottom:1px solid #ece9e3;background:#fff}#episou-chatbot .episou-chat-logo{width:96px;height:46px;object-fit:contain;object-position:center}#episou-chatbot .episou-chat-head-actions{display:flex;align-items:center;gap:14px}#episou-chatbot .episou-chat-head button{border:0;background:transparent;cursor:pointer;color:#171716;font-size:25px;line-height:1}#episou-chatbot .episou-chat-sound{display:grid;width:26px;height:26px;padding:4px;place-items:center}#episou-chatbot .episou-chat-sound svg{width:18px;height:18px;fill:currentColor;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}#episou-chatbot .episou-chat-views{min-height:0;flex:1}#episou-chatbot .episou-chat-view{height:100%;min-height:0}#episou-chatbot .episou-chat-view[hidden]{display:none}#episou-chatbot .episou-chat-home{display:flex;flex-direction:column;overflow:hidden;background:#f7f5f1}#episou-chatbot .episou-chat-home,#episou-chatbot .episou-chat-messages{scrollbar-width:thin;scrollbar-color:#c8c2b9 transparent}#episou-chatbot .episou-chat-home::-webkit-scrollbar,#episou-chatbot .episou-chat-messages::-webkit-scrollbar{width:5px}#episou-chatbot .episou-chat-home::-webkit-scrollbar-track,#episou-chatbot .episou-chat-messages::-webkit-scrollbar-track{background:transparent}#episou-chatbot .episou-chat-home::-webkit-scrollbar-thumb,#episou-chatbot .episou-chat-messages::-webkit-scrollbar-thumb{border-radius:999px;background:#c8c2b9}#episou-chatbot .episou-chat-banner{display:block;min-height:0;width:100%;flex:1 1 auto;object-fit:cover}#episou-chatbot .episou-chat-home-content{flex:0 0 auto;padding:22px 28px 28px}#episou-chatbot .episou-chat-hours{display:flex;align-items:center;gap:14px;margin:0 0 22px}#episou-chatbot .episou-chat-hours svg{width:36px;height:36px;flex:0 0 36px;fill:none;stroke:#111;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}#episou-chatbot .episou-chat-hours strong,#episou-chatbot .episou-chat-hours span{display:block}#episou-chatbot .episou-chat-hours strong{margin-bottom:2px;font-size:14px;font-weight:500}#episou-chatbot .episou-chat-hours span{color:#242321;font-size:13px}#episou-chatbot .episou-chat-start{width:100%;padding:15px 22px;border:0;border-radius:999px;background:#242321;color:#fff;cursor:pointer;font:500 16px/1.2 Arial,sans-serif;text-align:center}#episou-chatbot .episou-chat-start span{margin-left:7px;font-size:20px;line-height:.8;vertical-align:-1px}#episou-chatbot .episou-chat-messages-view{display:flex;flex-direction:column;background:#f7f5f1}#episou-chatbot .episou-chat-messages{min-height:0;flex:1;overflow-y:auto;padding:12px 16px 8px}#episou-chatbot .episou-chat-date{width:max-content;margin:0 auto 18px;padding:5px 16px;border-radius:999px;background:#d8d3ca;color:#fff;font-size:11px}#episou-chatbot .episou-chat-welcome-row{display:flex;align-items:flex-start;gap:10px;margin-bottom:18px}#episou-chatbot .episou-chat-welcome-avatar{box-sizing:border-box;width:40px;height:40px;flex:0 0 40px;padding:3px;border-radius:50%;object-fit:contain;background:#fff}#episou-chatbot .episou-chat-message{max-width:80%;margin:0 0 18px;padding:12px 14px;border-radius:16px;background:#fff;box-shadow:0 1px 2px #24231f0a;color:#292825;white-space:pre-wrap}#episou-chatbot .episou-chat-welcome{max-width:calc(100% - 50px);margin:0;padding:14px 16px 10px;border-radius:16px;background:#fff;box-shadow:0 1px 2px #24231f0a}#episou-chatbot .episou-chat-message.is-user{margin-left:auto;padding:10px 12px;border-radius:16px 16px 3px;background:#fff}#episou-chatbot .episou-chat-welcome-row[hidden]{display:none}#episou-chatbot .episou-chat-conversations{display:flex;flex-direction:column;padding:16px;box-sizing:border-box}#episou-chatbot .episou-chat-conversations[hidden],#episou-chatbot .episou-chat-messages-view[hidden]{display:none}#episou-chatbot .episou-chat-conversations h2{margin:0 0 14px;font-size:18px}#episou-chatbot .episou-chat-conversation-list{min-height:0;flex:1;overflow-y:auto}#episou-chatbot .episou-chat-conversation-list button{display:block;width:100%;padding:14px;margin-bottom:10px;border:1px solid #e4e0d9;border-radius:12px;background:#fff;color:#292825;cursor:pointer;text-align:left}#episou-chatbot .episou-chat-conversation-list time{float:right;color:#8a867f;font-size:11px}#episou-chatbot .episou-chat-conversation-list span{display:block;margin-top:8px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}#episou-chatbot .episou-chat-new{flex-shrink:0;margin-top:12px;min-height:44px;border:0;border-radius:999px;background:#242321;color:#fff;cursor:pointer}#episou-chatbot .episou-chat-thread-bar{display:flex;justify-content:space-between;flex-shrink:0;padding:6px 12px}#episou-chatbot .episou-chat-thread-bar button,#episou-chatbot .episou-chat-history-more{border:1px solid #e4e0d9;border-radius:999px;padding:8px 10px;background:#fff;color:#625e57;cursor:pointer;font-size:11px}#episou-chatbot .episou-chat-history-more{display:block;margin:0 auto 12px}#episou-chatbot .episou-chat-history-more[hidden],#episou-chatbot .episou-chat-menu-back[hidden]{display:none}#episou-chatbot .episou-chat-message time{display:block;margin-top:6px;color:#8a867f;font-size:9px;line-height:1;text-align:right}#episou-chatbot .episou-chat-message strong{font-weight:700}#episou-chatbot .episou-chat-message a{color:#242321;text-decoration:underline}#episou-chatbot .episou-chat-output:empty{display:none}#episou-chatbot .episou-chat-message:has(.episou-chat-products){max-width:100%}#episou-chatbot .episou-chat-products{display:flex;gap:10px;overflow-x:auto;margin-top:12px;padding-bottom:8px;white-space:normal;scroll-snap-type:x proximity}#episou-chatbot .episou-chat-product-card{display:flex;flex:0 0 145px;flex-direction:column;gap:7px;box-sizing:border-box;overflow:hidden;padding:8px;border:1px solid #e4e0d9;border-radius:12px;background:#fff;color:#292825;text-decoration:none;scroll-snap-align:start}#episou-chatbot .episou-chat-product-card img{width:100%;aspect-ratio:1;object-fit:contain;border-radius:8px;background:#f7f5f1}#episou-chatbot .episou-chat-product-card strong{font-size:12px;line-height:1.4}#episou-chatbot .episou-chat-product-card span{font-size:12px}#episou-chatbot .episou-chat-product-card .episou-chat-product-link{margin-top:auto;padding-top:4px;text-decoration:underline}#episou-chatbot .episou-chat-thinking{padding:0 14px 8px;color:#8a867f;font-size:11px}#episou-chatbot .episou-chat-thinking span{display:inline-block;animation:episou-chat-pulse 1s infinite}#episou-chatbot .episou-chat-thinking span:nth-of-type(2){animation-delay:.15s}#episou-chatbot .episou-chat-thinking span:nth-of-type(3){animation-delay:.3s}#episou-chatbot .episou-chat-quick{position:relative;margin:0 16px 10px}#episou-chatbot .episou-chat-quick[hidden],#episou-chatbot .episou-chat-quick-toggle,#episou-chatbot .episou-chat-quick-close{display:none}#episou-chatbot .episou-chat-quick-popup{display:contents}#episou-chatbot .episou-chat-quick-popup-head{display:none}.episou-chat-quick-groups{max-height:150px;overflow-y:auto}.episou-chat-quick-group{margin-bottom:10px}.episou-chat-quick-group:last-child{margin-bottom:0}.episou-chat-quick-group strong{display:block;margin:0 0 6px 2px;color:#77736c;font-size:11px;font-weight:600}.episou-chat-quick-group>div{display:flex;flex-wrap:wrap;gap:6px}.episou-chat-quick-group button{min-height:34px;padding:7px 11px;border:0;border-radius:999px;background:#fff;color:#292825;cursor:pointer;font:11px/1.2 Arial,sans-serif;text-align:left}.episou-chat-quick-topics>div{flex-direction:column}.episou-chat-quick-topics button[data-topic],.episou-chat-quick-topics button[data-subtopic]{display:flex;align-items:center;justify-content:space-between;width:100%;min-height:42px}.episou-chat-faq-language{display:flex;align-items:center;gap:8px;margin-bottom:12px;font-size:12px}.episou-chat-faq-language select{padding:6px 10px;border:1px solid #c9c4bb;border-radius:8px;background:#fff;color:#292825}.episou-chat-quick-group button.episou-chat-quick-back{margin-bottom:12px;border:0;background:transparent;padding-left:2px}#episou-chatbot .episou-chat-form{display:flex;gap:8px;padding:10px 12px;border-top:1px solid #ece9e3;background:#fff}#episou-chatbot .episou-chat-input{min-width:0;min-height:42px;flex:1;padding:10px 14px;border:1px solid #e2ded7;border-radius:999px;outline:0;background:#fff;color:#292825;font:inherit}#episou-chatbot .episou-chat-input::placeholder{color:#aaa59d}#episou-chatbot 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.episou-chat-nav button.is-active{color:#111;font-weight:600}#episou-chatbot .episou-chat-nav button.is-active:after{position:absolute;right:12px;bottom:-10px;left:12px;height:3px;border-radius:3px;background:#111;content:""}#episou-chatbot .episou-chat-nav svg{width:23px;height:23px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}@keyframes episou-chat-pulse{50%{opacity:.2}}@media(min-width:601px){#episou-chatbot .episou-chat-menu-back{display:none}#episou-chatbot .episou-chat-quick{flex:0 0 auto;margin:0;padding:7px 12px;border-top:1px solid #ece9e3;background:#fff}#episou-chatbot .episou-chat-quick-toggle{display:block;width:100%;min-height:36px;padding:7px 12px;border:1px solid #e4e0d9;border-radius:999px;background:#f7f5f1;color:#292825;cursor:pointer;font:12px/1.2 Arial,sans-serif}#episou-chatbot .episou-chat-quick-popup{position:absolute;right:12px;bottom:calc(100% + 6px);left:12px;z-index:5;display:none;overflow:hidden;border:1px solid #e4e0d9;border-radius:16px;background:#f7f5f1;box-shadow:0 8px 24px #24231f2e}#episou-chatbot .episou-chat-quick-popup.is-open{display:block}#episou-chatbot .episou-chat-quick-popup-head{display:flex;align-items:center;justify-content:space-between;padding:10px 12px;border-bottom:1px solid #e4e0d9;font-size:13px}#episou-chatbot .episou-chat-quick-close{display:grid;width:32px;height:32px;place-items:center;border:1px solid #d5d1c9;border-radius:50%;background:#fff;color:#292825;cursor:pointer;font-size:22px}#episou-chatbot .episou-chat-quick-groups{box-sizing:border-box;max-height:min(240px,25dvh);padding:12px}#episou-chatbot .episou-chat-quick-group button{border:1px solid #c9c4bb}}@media(max-width:600px){#episou-chatbot .episou-chat-menu-back{display:none}#episou-chatbot .episou-chat-launcher{right:16px;bottom:16px}#episou-chatbot .episou-chat-panel{top:auto;right:16px;bottom:max(16px,env(safe-area-inset-bottom));width:calc(100vw - 32px);height:min(60dvh,680px);max-height:calc(100dvh 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